Privacy Policy

Privacy Policy for Sahra Box

1. Introduction

Welcome to Sahra Box. We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or purchase a curated experience box.

2. Information We Collect

To provide you with the best “Sahra” experience, we collect:

  • Contact Details: Name, email address, and phone number.

  • Delivery Information: Shipping address and recipient details (for gifting).

  • Payment Information: Processed securely through our third-party payment gateways (we do not store your credit card details).

  • Personalization Data: Names for custom candles, gift messages, or event details you provide for bespoke orders.

3. How We Use Your Data

We use your information strictly to:

  • Process and deliver your orders across the UAE.

  • Communicate order updates or customization queries.

  • Send occasional newsletters or “Occasion Reminders” (only if you opt-in).

  • Improve our website functionality and product curation.

4. Gifting & Third-Party Privacy

When you send a Sahra Box as a gift, we collect the recipient’s delivery details. We promise to use this information only for delivery purposes and will never market directly to your gift recipients without their consent.

5. Data Security

We implement industry-standard security measures to protect your data. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Cookies

Our website uses cookies to enhance your shopping experience (for example, remembering items in your cart). You can choose to disable cookies through your browser settings, though some site features may not function perfectly.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal data at any time. Simply contact us at info@sahrabox.ae