Privacy Policy
Effective Date: July 1, 2026
Welcome to Sahra Box. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our payment providers; we do not store your full payment card details)
- Order details and personalization requests
- IP address, browser type, and device information
- Cookies and website usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Create personalized products according to your requests
- Provide customer support
- Communicate order updates
- Improve our website and customer experience
- Prevent fraud and maintain website security
- Comply with legal obligations
3. Personalized Orders
Many of our products are customized with names, messages, or other personal details provided by you. We use this information solely to create your personalized order and fulfill your purchase.
4. Payment Security
Payments are processed by trusted third-party payment providers. Sahra Box does not store your complete credit or debit card information on our servers.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping and delivery companies
- Website hosting providers
- Customer support services
- Government authorities when required by law
These providers are only permitted to use your information to perform services on our behalf.
6. Cookies
Our website uses cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Enhance your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Request a copy of your personal data
- Object to certain processing activities
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Sahra Box
Email: info@sahrabox.ae
Website: https://www.sahrabox.com
We will respond to your inquiry as soon as reasonably possible.